Overview

The erm4sn UI is designed to be user-friendly and intuitive, allowing you to explore your ServiceNow data models with ease. This guide provides an overview of the key features and navigation elements to help you get started.

Key Features of erm4sn

erm4sn enhances your ServiceNow experience with the following capabilities:

• Hierarchical Table View
  Easily explore your ServiceNow data structure with a browsable, hierarchical table format. Gain insights into table inheritance, relationships, and dependencies at a glance.

• Graphical Entity Relationship Diagrams (ERDs)
  Generate UML-style diagrams for tables and their relationships with a single click. These can be downloaded and further edited in professional tools like DrawIO or Enterprise Architect.

• Customization Reports
  Identify and visualize customizations across your ServiceNow instances, allowing you to track changes and address inconsistencies effectively.

• Instance Comparison
  Compare schema differences between multiple ServiceNow instances or versions to ensure consistency across environments.

• Schema Health Insights
  Monitor the overall health and quality of your ServiceNow schema, including customizations and configurations.

Getting Started with erm4sn

To help you maximize your usage of erm4sn, this guide includes detailed instructions on the following:

1. Navigating the UI
   Learn how to explore the intuitive interface and access core features with ease.

2. Generating and Exporting Diagrams
   Step-by-step instructions for creating and exporting entity relationship diagrams, customization reports, and more.

3. Performing Comparisons
   Understand how to use the instance comparison and release comparison features to validate schema integrity and prepare for platform upgrades.

4. Utilizing Advanced Filters
   Discover how to leverage filtering options to focus on specific data or schemas.

5. Troubleshooting Tips
   Solutions to common issues and FAQs to ensure a seamless experience with erm4sn.